Upon collection, we charge a £1000 security deposit to a debit or credit card. This is the insurance excess and is refunded to you upon the safe return of the motorhome.
Collision Damage Waiver
You may wish to protect yourself in the event of a 3rd party Road Traffic Collision by reducing this excess to just £350. This is known as a Collision Damage Waiver or CDW. If you have a collision which involves a 3rd party the excess is only £350 if the CDW is taken. The CDW also covers any damage to the windscreen and tyres.
Please note that if you have an accident and no 3rd party is involved (reversing into a tree, for example) or the interior was to be damaged (like spilling ink on the furniture), the £1000 excess still applies.
The cost of the CDW is £199 per hire.
When do I get my security deposit back?
Your security deposit will be returned to you upon the safe return of the motorhome, assuming all the contents are still in place and the vehicle is clean and undamaged.
If there is no damage or missing items, your deposit will be returned within 7 days. It may take a few days to reach your bank, but we’ll email you once the deposit has been refunded.
