Motorhome hire deposits

What is the security deposit?

Upon collection, we charge £1000 to a debit or credit card. This is the insurance excess and is refunded to you upon safe return of the motorhome. In the event of any damage or loss we deduct the cost from your £1000 deposit. So, if you were to smash a wing mirror glass we would deduct only the cost of the replacement glass. You would not forfeit your entire £1000. Full terms and conditions apply and a copy can be sent on request or at the time of booking.

When do I get my security deposit back?

Upon the safe return of the motorhome, and assuming all the contents are still in place and the vehicle is clean and undamaged. If all is in order, your deposit will be returned within 48 hours. It may take a few days to reach your bank, but we’ll email you once the deposit has been refunded.

Can't find what you're looking for?

Email us at or call us on +44 (0)117 290 9000. We'll be sure to answer your question and add it to our list.